Hello
My name is Flora, the founder and owner of 'Your Patient Partner' which provides a range of training programmes and online courses to support businesses and organisations who want to elevate the care and service to their patients.
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Leadership and Management
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People & Team Development
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Patient Care & Customer Service
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Sales Training & Business Growth
For You
As an owner, associate clinician or manager, you have a role to play in ensuring the team are aligned with the vision and to lead the team in your operations and service to your patients. We have coaching programmes for individuals in such positions from strategic coaching, leadership and selling effectiveness.
Your Team
Your people are at the heart of your customer service and patient care. The Insights Discovery workshops are powerful to develop self awareness, understanding of others, preferences, management & leadership and selling. It lays the foundations for a cohesive and efficient team.
Your Patient
Service Design connects your people with clinical and business processes to enhance clinical efficiency and productivity. This programme aims to improve communication, develop process that connect t each other both for business outcomes and to create amazing patient experiences.
Get In Touch
Everything begins with a conversation
