Coaching and Mentoring
Working with a Coach that understands your world, is a really great first step. I have developed many different coaching and training programmes specifically designed with the clinician and patient relationship in mind!
Do you Lack Confidence in Your Patient Communication?
Are you confident in your clinical skills but require better communication skills?
Do you Struggle with Supporting your Patients with Larger Treatment Plans?
Is your work environment unfulfilling or stressful and do you want to fall in love with the career you have invested in creating?
Our coaching and mentoring programmes are for individuals who face a challenge in a specific area of non-clinical work.
This may be self-confidence, or it may be for clinicians seeking a new direction; its purpose is to help create a shift from being in a stuck or challenging state to developing personal strategies to move forward with.
Why Coaching?
Within the landscape of dentistry, healthcare, and aesthetic services, the objective is to create patient success stories, time after time.
Being the clinical expert, your interaction with your patient straddles, relationship building, patient education, presenting treatment plans, delivering your treatments, managing the care and all whilst you work to an appointment time and within a high-pressure environment.
Our coaching programmes help you to explore the challenges you are facing so that you can identify and develop a roadmap for change that will support you in working towards your outcome!
...You Can Move Forward and Affect Change!
NICE TO MEET YOU
I'm Flora Couper
Why work with me?
Having worked in team development since 2005, mostly in dental, medical and aesthetic clinics, all my work has involved helping teams integrate and build strong communication skills.
My work in service design and as a NLP coach has been woven into my coaching and training programmes and I also rely on 'Insights Discovery' as a tool to support rapid learning to build confidence, resilience and awareness.
My clinical background is a dental hygienist, working within a private interdisciplinary dental practice and also within an aesthetic clinic. I have walked in your shoes and bring a breadth of tools and experience to my clients.
I am a huge believer in forever learning and I love helping others to align, evolve and thrive.
Coaching & Mentoring Programmes
- Insights Profile & Coaching
- Leadership Coaching
- Clinical Selling Effectiveness
- Design Coaching
Insights profile and coaching is a 3 part programme and is suitable for any individual and is a great introduction to the Insights psychometric tool and allows you to build self-awareness, and consider your relationships with others. We explore your strengths and blind spots to work towards goals or try to influence change.
The Leadership Coaching consists of 3-4 coaching sessions and an Insights psychometric profile to explore your current leadership style, strengths and weaknesses, resulting in developing a leadership style that is effective with others that you have relationships with.
The sales effectiveness coaching programme utilises your Insights colour energies to explore all of the stages of influencing and selling. We explore strengths and weaknesses and support you in developing strategies to use with your patient interactions and in presenting your treatment plans.
This is a one-to-one programme but sales effectiveness can also be run as a workshop
Design Coaching is a 12-16 week coaching programme specifically to support business owners, clinicians or senior managers that have become somewhat stuck and seeking a new direction or have a new vision and want to take the first steps in considering a strategy to begin the steps to take an idea from a vision to fruition.
Why would I benefit from coaching?
As human beings, our minds are 'meaning-making machines' and we make meaning of messages received based on our perception.
From the millions of data pieces that continuously filter through our minds, we make meaning of them based on our perception and experiences; some of the qualities from received messages such as tone of voice, facial expression and of course body language largely shape our perception which of course is different in each of us.
As individuals, we each have preferences of how we like to communicate and how we like to be communicated with.
Concerning communication, developing self-awareness and understanding others are two important communication pillars that support!
Insights coaching explores these and I will coach you on how to make marginal shifts in applying flexibility with others to be more effective with others and to be perceived as you intend.
You Can Move Forward!
Mentoring Programmes
The mentoring programmes follow on from the coaching programme and are very similar to your maintenance programmes for your patients. These allow for a deeper dive, or an opportunity to explore different areas within the process of self reflection, improvement steps, and adjusting on goals and habits to ensure that you keep on moving forward!
Would you like to discuss the coaching programmes in more detail?
Please complete the form and describe the challenge you face and/or outcome you would like to achieve and we can organise a call to discuss the programmes with you.